During our leadership work, ILA spends a significant amount of time discussing cynicism and its negative impact on people, departments and organizations. Very rarely do we experience cynicism in our workshops or our consulting engagements. Recently, we had the "distinct pleasure" of engaging a cynic in a three day Leadership Challenge workshop. And it was everything that you have shared with us about cynics - negative, roadblock to success, wasted energy put forth in dealing with him, a downer, etc. The participants initially dealt with the cynic like most work groups - ignored him or praised his comments. One person admitted, "Let's try to bring him into the conversation by agreeing with him." As the workshop progressed, each participant realized how much energy was being wasted with this strategy. Continual disagreements, bickering and caustic comments were being leveled. It was destructive. As the drive to disagree continued, two participants had the courage to "provide some coaching about his behavior." They offered their thoughts to him about his actions in and out of the classroom. He listened, but was not moved. He became more argumentative and doubled his efforts to be viewed as negative. This situation sealed my belief that it takes four upbeat people to offset one cynic. What did we learn from this situation?
Finally, if this strategy does not work, please do everyone a favor - dispatch the cynic! Your results will not achieve close to expectations until you have the courage to take action. People are waiting for you to step up NOW. Let us know how we can support you in this difficult step as a leader. Copyright 2000 International Leadership Associates |