A friend and I were kibitzing recently about physical therapy and a great lesson about leadership development emerged. He ask his therapist, if while strengthening his shoulder and knee, there was anything he could do to tighten up that well-known “middle-aged spread,” with which so many of us are too familiar. To his surprise, he [Read More]
Truth or Convenience
August 17, 2011 by Leave a Comment
Ever hear a manager remark, “my people don’t have to like me, they just have to respect me.” This particular quip stirs up a couple of question for me. First, I wonder how possible it is to actually respect someone you don’t like. Do you hear other people say that, “so and so is a [Read More]
Why Aren’t There New Ideas?
August 8, 2011 by Leave a Comment
I frequently hear managers tell me that new ideas are simply not bubbling up in their groups. My experience has shown that there are usually a couple of culprits. One, when people are simply too overwhelmed with work and change, the surfacing of new ideas can easily be turned off. Survival becomes the name of [Read More]
Lessons from The Leadership Challenge Forum
July 31, 2011 by Leave a Comment
This past week, a couple hundred people met just off the Magnificent Mile in Chicago to learn more about the Magnificent Methodology of leadership development called The Leadership Challenge. Those of you with whom we at ILA work are quite familiar with this body of work. Thought you might appreciate a quick summary of powerful lessons from [Read More]
Who Cares Enough?
July 25, 2011 by 1 Comment
I had several people comment on our previous blog (Little Things), that in their opinions, organizations simply don’t care very much anymore about their customers. Organizations frequently say they care, but the customer experience is often a different story. Saying you care is pretty easy, but by itself only sets the table to disappoint others [Read More]
