Not long ago, I was working with a senior team, in a session being held at a country club. Most golf clubs try very hard to provide a top-notch client experience, and this one was no different. Our past experiences there have always been terrific. Breakfast was scheduled for 8:00, and everyone was going to fill [Read More]
Entitled or Engaged
A few weeks ago, author Jim Kouzes (The Leadership Challenge) was in Cincinnati, talking about the ties between effective leadership and higher levels of employee engagement. An interesting question was posed by one of the attendees. He asked, something to the effect, if levels of engagement might be different in those who have a strong [Read More]
Lessons About Credibility
We seem to be going through one of those cycles when everyday we are reminded of people or organizations falling off the credibility wagon. You likely recall the example of the local news station in San Francisco, who apparently got duped and reported joke-like names, when attempting to identify the pilots of the Asiana airliner [Read More]
A Red Letter Day
April 25th was a red letter day for me, because I got to meet Brennen. Let me provide a little background before introducing you to him. As many of you know, we conduct The Leadership Challenge® Workshop at a unique outdoor education facility just outside of Cincinnati. It is called Camp Joy, and camp is [Read More]
What Can You Believe?
A key lesson in The Leadership Challenge is the subject of credibility. At its core, credibility means to be believable. Our friends Jim Kouzes and Barry Posner (authors of The Leadership Challenge), capture its importance with their statement: “if we don’t believe in the messenger, we will not believe the message. That is one of [Read More]
Another Reason for Caring
A recent conversation with a friend and colleague led to an interesting convergence of thoughts. The first item we discussed related to a recurring and rather distressing item. Today, it is easy to find examples of people or companies engaged in deceit or fraud. Whether it is Lance Armstrong finally fessing up, investment companies using [Read More]
The Lamplighter
Throughout our years of leadership development work, we have been privileged to meet and get to know a lot of wonderful people. One of our many friends and fellow Leadership Challenge travelers, Roy Yarbrough, sent us the following, as he announced his retirement from his current position. My guess is he will never retire from [Read More]
Lessons from 2012 Forum
I just returned home from the 2012 Leadership Challenge Forum, celebrating the 25th anniversary of this extraordinary leadership model, along with the 5th edition of the book. Whether you were there or not, I thought you might appreciate a few personal reflections from the time with authors Jim Kouzes and Barry Posner, and the community [Read More]
One In A Million
I once again had the privilege of attending the 2012 Scripps National Spelling Bee held the last week of May near Washington DC. 278 kids, from 6 to 14 years old, traveled to this championship venue to tackle words such as quinquennalia and mumpsimus. (Good luck even pronouncing them and no, they are not in the spell [Read More]
Integrity is Alive
I was recently working in a national security facility and witnessed a terrific example of integrity. I was escorted into a highly restricted area by a couple of staff members. As I was almost through the card and password controlled gate, one of my escorts remembered to verify if I had a cell phone on [Read More]




